The Court of First Instance ordered the company Rufino Claro (formerly called CTI Movil) to pay to a client the sum of $ 13,000 for a received message. The story started when a user of course received a text message sent by the mobile phone company which textually read: "Congratulations! CTI informs him that he won $ .10.000. Must remove you purchased your CTI. " Then tells the user in its application that communicated with the asterisk 611 where he said that although was very well attended and he acknowledged that the message had been sent by CTI never could provide a solution to their situation. Exhausted all CTI document sent letter intimating formally to pay the sum, and then ended up filing a lawsuit against TCI, now Claro. The defendant company argued that the message was not sent by CTI, but from the website of the company. Q ue said CTI's website is in widespread use, or that anyone has access to it and could have sent that message to your cell of course, as a joke.
The Court of First Instance of Rufino upheld the claim and dismissed the argument attempted by the company demandada considerando que “media en el caso una obligación de seguridad consistente en que el obligado debe realizar todos los comportamientos que sean necesarios y conducentes al logro del resultado buscado, aún cuando no hubiesen sido expresamente previstos y, desde el lado negativo, evitar toda conducta que ponga en peligro o que lo impida o dificulte. Queda comprendido en ello el deber de evitar todo daño a la persona o bienes del cocontratante.” Es decir, condenó a la empresa demandada por no haber cumplido con su obligación de seguridad. Puntualmente dijo “ el envío del mensaje por un tercero no resulta imprevisible e inevitable, plexo que la demandada debió advertir al usuario desde el mismo point of owning a website with the ability to receive messages with these characteristics. "
The ruling is the number is 1468 and December 13, 2010.
Source: eljurista.net
